Newsletters

A Note from ​​Your People's Counsel Sandra Mattavous-Frye OPC Remote but Ready As our city and its residents face unprecedented challenges with the coronavirus (COVID-19) crisis, the Office of the People’s Counsel continues to aggressively advocate for District utility consumers even with the limitations of remote operations. Over the past three weeks, my staff have handled dozens of consumer complaints and concerns, with particular focus on disconnections and restorations. With…
A Note from ​​Your People's Counsel Sandra Mattavous-Frye Don’t Miss the Money! You may be aware that the Office of the People’s Counsel has been advocating for DC Water consumers since April of 2019 when a new law authorized OPC to directly address water ratepayers’ concerns. Our outreach also includes educating consumers about programs that provide funding relief for increasing water and sewer rates. We want to make sure financial…